It’s certainly not something any of us enjoy doing, but sometimes, we need to visit the police to make a complaint or Denounce someone. Usually, this requires a visit to the local Guardia Civil station in your area. These can be presented in written form, via the ‘e-Denuncia’ system or in person. In all cases these need to be acknowledged by an officer at your local Guardia Civil station by signature of the Officer and the presenter and stamped by the local station.

The process after a ‘Denuncia’ is made, begins with Guardia Civil assigning a case number and investigating, which can involve questioning the parties named, including the person who presented the initial statement. The process will always differ in accordance with the type of potential crime or ‘delito’ that is being dealt with. If the situation cannot be resolved in a fine or penalty issued by the Guardia Civil will refer the case to the courts of the area the occurrence took place, if they believe there is grounds to do so. The outcome is then decided by the Judge assigned to the case after hearings and further investigations.

Depending on the nature of the crime reported, the case can be assigned to a variety of different courts such as criminal, civil, constitutional, domestic violence, special victims, minors and many more.

The Guardia Civil do not speak English in almost all cases, in fact, they have public notices stating that you must speak Spanish or be accompanied by someone who does to be attended to.

Torrevieja Translators can help you there!

We understand this can be a very stressful time for someone to have to visit the authorities. We do all we can to make the process less stressful for you. We talk on your behalf, ask any questions you may have, but first and foremost we get the job done in your language to make sure your message is being conveyed correctly.